TOTAL IN ZIMBABWEEnergy company established in 1960With close to 100 operational retail network stations and over 100 general trade and specialties customersVisionTotal Zimbabwe has the vision of winning recognition from its customers and partners for the quality and safety of its operations as a market leader, while creating value.MissionTo be the leader energy company by the quality of our products and servicesTo focus on the fulfilment of our customer satisfactionTo integrate sustainable development in our business activities and to have an active participation in the local life (community and public at large).Value principlesQuality and safety matters are given due attention in Total Zimbabwe. As a world class energy company, the Group has issued veryShow morestrict regulationsregarding its activities.We strive to meet our customers’ expectations while continuously improving the quality of our products and services with the application of “best practices” as a philosophy.We are committed to protecting our environment through a permanent dialogue with local authorities, customers and partners in a responsible, ethical and transparent manner.ObjectivesTo be first-in-class in operational excellence, safety, and professional behaviour.To be the leader in Zimbabwe, in product quality and services.Togetherness: to build strong teams, with shared goals, at units, departments and subsidiary level.The new look TOTAL Service Station is inspired by the desire to demonstrate that the TOTAL brand is ECO friendly and ECO conscious. The new look and design has automatically re-energized the high level of service we offer our customers through its innovative and modern service stations. It boasts ofA totem that blends into the environmentA friendly and functional environmentEnhanced and clean service areaIt also communicates sustainable development to customers and station visitors. The warm ambience makes Total service stations cooler and fresher.SHOP AND FOOD SERVICESOur stores offer a range of everyday essentials such as drinks, snacks, groceries or hygiene products so you can find whatever you need – whenever you need it. You'll also find an extensive range of lubricants and car care products. Just think of your Total service station as your one-stop shop.And if you've run out, just run in – some stores are open 24 hours to make your shopping experience even more convenient.